Yuvatva Paathshala

Refund and Cancellation Policy

1. Refund Policy

1.1 Returns and Refunds

We want you to be completely satisfied with your purchase. If you're not, here's how we handle refunds:

Digital Products: Unfortunately, we cannot offer refunds for digital products (e.g., software downloads, e-books) once they have been accessed or downloaded.
Perishable Products: Due to their nature, perishable goods (e.g., food items) are non-refundable.

1.2 Cancellation Terms

Notice Period: If you need to cancel an order, please notify us at least 2–3 working days in advance.

1.3 Fees and Charges

Cancellation Fees: A cancellation fee of 30% (or a percentage of the total fee) applies, depending on how close the cancellation is to the scheduled time.
Refund Processing: Refunds will be processed within 3–4 working days via the original payment method or platform credits.

2. Privacy Policy

2.1 Information Collection

We collect personal information from users during their interactions with our website. This includes:

Contact details (name, email address, phone number)
Billing address
Payment instrument details (credit/debit card numbers, expiration dates)

2.2 Use of Personal Information

We use this information for the following purposes:

Providing requested services
Marketing (with opt-out options)
Dispute resolution
Safety and fraud prevention
Demographic analysis
IP address administration

2.3 Data Security

We take appropriate measures to protect user data, including encryption and secure storage.

2.4 Third-Party Sharing

We may share personal information with corporate entities and affiliates for fraud prevention and joint services. However, they won't market to users without explicit opt-in.